Cordless
Categories
Pricing Model
Free Trial
AI Tool Description
Cordless is an AI-enabled contact center solution that equips customer support teams with the necessary tools to enhance phone support.
Some of its most notable features include:
- Automatic call transcription: transcribes calls in real-time, thereby optimizing agent efficiency and accuracy
- Conversation intelligence: analyzes calls and provides insights into customer behavior and preferences
- Sentiment analysis: assesses the emotional tone of a call and prompts a suitable response
Cordless helps improve customer experience over the phone, making it an excellent solution for businesses interested in elevating customer satisfaction.
Features
- AI-powered call-transcription
- Conversation analysis for customer insights
- Sentiment analysis for enhanced customer engagement
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