NewOaks AI

Introduction to NewOaks AI

NewOaks AI is an AI-powered chatbot tool that offers cutting-edge solutions for client engagement through conversational interfaces on websites and text SMS. The platform is tailored to turn customer interactions into booked appointments swiftly, optimizing the booking process to under a minute. NewOaks AI aims to alleviate the load on business owners by autonomously handling repetitive queries and tasks.

Core Functionalities

Conversational Appointment Booking

• NewOaks AI excels in managing appointment bookings through interactive conversations.
• It supports both website chat widgets and SMS, offering convenience and flexibility.
• Ensures consistent high-quality service across different communication platforms.

Free Text SMS Chatbot

• Provides cost-free SMS chat capabilities.
• It offers proactive engagement features, automating follow-ups to achieve successful client interactions.
• Tailors customer service based on specific datasets.

Bi-Directional Webhooks

• Specializes in integrating with CRM systems using webhooks.
• Can send and receive data to and from CRMs, enabling real-time client interaction and data updating.

Additional Features

• AI Agent Capabilities: Acts as an AI representative for text-based client interaction.
• Automated Engagement: Engages and books appointments autonomously.
• Customization: Users can personalize the chatbot with names, traits, and instructions, including language preferences.
• Data Security: Hosts documents securely on Microsoft Azure servers.
• Language Support: Capable of understanding and interacting in approximately 95 languages.
• Flexibility: Offers iframe embedding and chat bubbles for websites, with API access for broader integration.
• Model Options: Uses gpt-3.5-turbo by default with the option to utilize gpt-4 on certain plans.
• Multi-Platform Support: The AI can operate on your website and through SMS, ensuring broad accessibility.
• Privacy: Personal chatbots are private but can be made public for sharing purposes.

Applications of NewOaks AI

• Businesses seeking efficient appointment booking systems that can operate 24/7.
• Companies looking for multilingual support to cater to diverse client bases.
• Organizations intending to integrate AI chat solutions with their existing CRM systems.
• Enterprises aiming to free themselves from the burden of responding to repetitive queries.
• Entities requiring a seamless, automated customer service experience that scales with their operations.