Tekst.ai
AI Tool Description
Tekst.ai is an AI-powered automation tool that allows businesses to streamline their support process, increase productivity, and reduce costs, by deploying a custom AI to handle common customer cases.
Key features of Tekst.ai include automated customer service, ticket tagging and prioritization, cost optimization, contextual AI training, monitoring and analysis, and file detection and routing, all of which can be customized to suit a specific business's needs.
Use cases of Tekst.ai include streamlined ticket handling, cost reduction, prioritized response, data analysis and improvement, and streamlined file-based support.
Features
- Automated customer service
- Ticket tagging and prioritization
- Cost optimization
- Contextual AI training
- Monitoring and analysis
- File detection and routing
Other related tools
Lyro is an AI chatbot developed by Tidio, a customer service platform. It helps businesses solve up to 70% of customer problems by providing automated assistance through live chat, offering great customer service and optimizing support processes.